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Delivering business-critical systems means we understand the importance of customer care.

Find the answers to your most common questions, as well as useful downloads and a selection of manuals and other reference materials. Should you not find what you're looking for, please contact one of our Customer Support teams.


Inmarsat - Connecting the planet

Inmarsat has been at the forefront of mobile satellite services for more than 32 years and is the leading provider of global voice, data and IP communications solutions, delivering mission-critical communications where terrestrial networks don't go or are ineffective.

Inmarsat owns and operates a fleet of 10 satellites providing seamless mobile voice and data communications around the world, enabling users to make phone calls or connect to the internet - whenever and wherever they need - on land, at sea or in the air.

Inmarsat also offers unrivalled expertise in a range of cross-platform mobile and fixed satellite, microwave and wireless technologies.

As of August 2010, Boeing, the US aerospace manufacturer, has been contracted to build a pioneering new constellation of satellites - the Inmarsat-5s. They will form the backbone of our planned Inmarsat Global Xpress™ network, delivering mobile broadband speeds of up to 50 megabits per second.

Global Coverage
Inmarsat's award-winning Broadband Global Area Network (BGAN) service, for example, makes it possible for TV broadcasters to beam live breaking news from remote locations into millions of homes.

And in future, when you make a mobile phone call or send a text message from an aircraft, it's likely to be routed via the Inmarsat satellites to the ground.

Safety Services
But for the maritime community our communication and safety services are nothing new. Their lives and livelihoods have depended upon Inmarsat for more than a quarter of a century.
Founded in 1979 to ensure that ships could stay in constant touch by telephone. In 1999, we became the first intergovernmental organisation to transform into a private company and, in 2005, were floated on the London Stock Exchange. 

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